1. Right to Safety
Consumers have the right to protection from products and services that may harm their health or safety.
2. Right to Information
You have the right to complete and accurate information about products and services before purchasing them.
3. Right to Choose
Consumers are entitled to a variety of goods and services at competitive prices without being forced into monopolistic practices.
Read Also:
- https://swiftlawadvisor.com/25-tips-for-navigating-consumer-disputes-legally/
- https://swiftlawadvisor.com/30-frequently-asked-questions-about-consumer-protection/
- https://swiftlawadvisor.com/40-insights-into-consumer-protection-laws-and-how-they-work/
4. Right to Be Heard
Consumers have the right to express their grievances and objections to business practices and receive reasonable attention to their grievances.
5. Right to Redress
Consumers have the right to redress against defective products, unsatisfactory services, or unfair trade practices.
6. Right to Consumer Education
Consumers have a right to education about their rights and responsibilities through accessible programs and materials.
7. Right to Fair Trade Practices
Businesses shall not indulge in any deceptive, unfair, or fraudulent practices.
8. Right to Privacy
Consumer privacy laws protect your personal data from misuse or unauthorized access.
9. Right to Quality
Consumers are entitled to goods and services of standard and reliable quality.
10. Right to a Healthy Environment
You have the right to live and work in an environment free from pollution and hazards caused by industrial practices.
11. Right to Transparent Pricing
Businesses need to make available clear prices on products and services offered, additional fees and other such costs.
12. Right to Warranty
Warranty or a guarantee for all the products and services should be guaranteed, in turn making things reliable.
13. Right Against False Advertising
False advertisements portraying benefits of goods should not harass you.
14. Right to Contract Clarity
The consumers should be free from contracts containing obscure and undesignated charges.
15. Right to Accessibility
Products and services must be available to all consumers, including those with disabilities.
16. Right to Non-Discrimination
Consumers should not be discriminated against on the basis of race, gender, religion, or other grounds when they access goods and services.
17. Right to Safety Recalls
When there is a product defect, consumers have the right to timely recalls and appropriate repair or replacement.
18. Right to Ethical Treatment
Consumers have the right to be treated ethically and with dignity by businesses.
19. Right to Delivery on Time
Goods and services should be delivered within the promised time frame.
20. Right to Refunds
Consumers have the right to return defective or unsatisfactory products and receive a full or partial refund as applicable.
These rights may vary by country or jurisdiction, so always check your local consumer protection laws for specific details.
